Setting an expiration date for a gift card

Setting an expiration date for your physical or digital gift cards is easy via the Business Dashboard

Follow these steps to set an expiration date for your gift cards:
  1. Log in to your Business Dashboard
  2. Navigate to Gift Card and to Settings
  3. You are now in the general settings of your gift card program
  4. Find Expiration dates and set the number of expiration days here

Expiration dates refer to the days for how long the gift card is valid. This refers to the number of days after the card is issued. 

Example: If you set it for 30 or 31 days, it therefore means that the gift card is valid for up to one month after it is issued. 

Do you have multiple gift card programs? If so, follow these steps:

  1. Log in to your Business Dashboard
  2. Go to Settings and on the left in the vertical bar to Gift Card
  3. Choose the appropriate Gift Card Program and click on Select Program
  4. Now navigate to Gift Card and to Settings
  5. You are now in the general settings of your selected gift card program
  6. Find Expiry dates and set the number of expiration days here

Tip: If you use both digital and physical gift cards, you can create two gift card programs to set their expiration dates individually.

Tip: When sending out a digital gift card, indicate the expiration date of the gift card in the mail.