When you create a new empty automation, you have to select a trigger that starts your automation. In this article, we explain what the differences are
Setting up the right trigger for an automation is important, as this determines the starting point of your automation flow. You can't change this after you created the automation.
Contact updated
This event is triggered when a contact's attributes are updated. The starting point allows filters for selecting contacts, contact lists, and specific contact attributes that have changed.
Form submitted
This event is triggered when a form is submitted. You can add filters to the starting point for contacts, contact lists, and forms.
Credit reception created
This event is triggered when a credit reception occurs. You can add filters to the starting point for contacts, contact lists, and credit receptions.
Digital reward reception created
This event is triggered when a digital reward is claimed. You can add filters to the starting point for contacts, contact lists, and digital reward receptions.
Physical reward reception created
This event is triggered when a physical reward is claimed. You can add filters to the starting point for contacts, contact lists, and physical reward receptions.
Voucher redeemed
This event is triggered when a voucher is redeemed. You can add filters to the starting point for contacts, contact lists, and vouchers.
Contact created
This event is triggered when a new contact is created. You can add filters to the starting point for contacts and contact lists.