Setting up a gift card or loyalty claim in your mail? Here's how to do it.

Emails can be sent with a button for a digital gift card or points claim, read on to find out exactly how to set these up.

Reward contacts for yet another visit or surprise them with a birthday gift? You can do that by sending them some points or a gift card, for example.

Let's start with the general formatting in your email template:

  1. Log in to your Business Dashboard
  2. Go to Marketing and then to Templates
  3. Select your desired template and start an automated email (for an automated campaign) and a one-time email (for a one-time campaign)
  4. You are now in the email edit screen. From the right edit screen, drag and drop a button into your template and give it a name
  5. Upon clicking on the button you just inserted, you will find in the right-hand screen Button > Link, where by default https://google.com is displayed

Tip: Want to have a template ready by default with a gift card/points claim button? Then save the template during the creation of your email or edit the template from Marketing > Templates. Don't forget to save your work in between. 

Follow the steps below to add a gift card:

  1. Go to personalization tokens in the upper left corner
  2. In the search bar, search for url and choose Gift card url. Copy to your clipboard by clicking on it
  3. Paste the Gift Card url in the Link bar (where https://google.com is)
  4. Add at Step 3 the Gift Card to your email and add the value to it
  5. Click Done

🎉 Your gift card has now been successfully added to your email. Once the recipient clicks the button, a page with QR code will appear as a digital gift card. This can be scanned and redeemed via the Business App.

Follow the steps below to add a point claim:

  1. Go to personalization tokens in the upper left corner
  2. In the search bar, search for url and choose Loyalty token url. Copy to your clipboard by clicking on it
  3. Paste the Loyalty token url in the Link bar (where https://google.com is)
  4. At Step 3, add Loyalty token to your email, then select the branch and enter the number of points for it
  5. Click Done

🎉 Your points claim has now been successfully added to your email. Once the recipient clicks the button, a page will appear through which they can claim the points.

Please note that when sending out a test email, the set buttons do not work. If you have followed these steps carefully, you can assume that everything is set correctly.