Depending on the type of email you want to send out, create a one-time or automated email. We are happy to explain the difference.
The difference between One off and Automated emails
One off emails
A one-time e-mail is a message that the sender, you, wishes to send out only once. Think of messages such as a newsletter, weekly promotions, special announcements or updates.
Want to know more about sending out a one-time campaign?
You can create a one-time email as follows:
- Log into your Business Dashboard
- Navigate to Marketing and then to Emails.
- Here you will immediately find an overview of your one-time emails (the drafts, scheduled and sent emails and trash can)
- To create a new one-time email, click the blue Add button in the top right corner and select Send Once
The process of creating a template is the same as that of an automated e-mail.
Automated emails
An automated email is an email sent automatically by our software when a contact meets your required filters.
Automated emails bring a lot of convenience because you only have to set them up once. The software does all the work.
Think of an automated email as a birthday email, for example, so that your contacts get a birthday wish on their birthday. Or a thank you after yet another visit!
Want to know more about automations?
You can create an automated email as follows:
- Log in to your Business Dashboard
- Then navigate to Marketing and to Emails.
- By clicking on Automated in the top left corner, you will immediately find an overview of your automated emails (the used and unused ones)
- To create a new one-time email, click the blue Add button in the upper right corner and select Send automatically
The process of creating a template is the same as that of a one-time email.
Please note: after creating an e-mail, you still need to link it to an automation so that it will actually be sent.