How to add a delay time to an automation

When a contact qualifies for automation, it starts running at the same time. By setting a delay time, you delay the action to be performed.

To add a delay time to your automation, follow these steps:

1. Log in to your Business Dashboard
2. Navigate to Tools > Automations
3. Select the automation you wish to edit under Overview automations or create a new one using one of the presets

   Once you open the automation, you will enter the automation flow, which looks something like this:

   

4. Then click on one of the plus signs between the blocks, depending on when you want to add the delay time

1. In the right edit screen, choose Delay Time and click Save
2. The Delay Time has now been added to your automation flow. An edit screen opens on the right. Fill in the desired filters for the days, hours and minutes